Exam for a CC Manager

Answer the questions.

Question 1

What documents should be provided to the player for account verification?

ID, Address, Payment, Selfie + ID and a handwritten letter to the casino manager

A screenshot of their last win, Address, Payment, Selfie

ID, Address, Payment, Selfie + ID (per payment’s request)

Question 2

What is a Cooling off?

Players can set a cooling-off limit for a certain period of time. The restriction takes effect instantly. They won’t be able to make deposits and play during the specified period, also they will be excluded from all advertising offers. But they can log in to their account.

This is when the available bonuses are frozen

Question 3

How many times must any deposit be wagered before a withdrawal becomes available

5 time min

1 time min, If suspected of money laundering - then 3 times

0 time min

Question 4

What is N1 Partners?

is a multi-brand affiliate program that comprises several high converting online casinos and betting brands

A software development company

A social media platform for online casinos

Question 5

Does the casino verify your identity before processing payments?

No

Yes

Question 6

What is KYC?

It's a process to verify the identity of their clients

A bonus code for new players.

A payment method for deposits and withdrawals

Question 7

What is the minimum withdrawal amount?

5 EUR

20 EUR

50 EUR

Question 8

What limits exist?

A restriction on how much bonus money can be used on free spins only

A limit on how many deposits can count toward loyalty points in a single day

Deposit limits, Loss limits, Wager limits, Session limit, Reality Check

Question 9

How does the cashback bonus work?

It gives you extra free spins every time you win a game

It lets you play without logging in to the casino

players receive back a percentage of their losses over a specific period of time — usually daily, weekly, or monthly

Question 10

Is the Casino responsible for any hardware or software defects, poor internet connection, or other technical problems experienced by the Player?

Yes

No

Question 11

What does it mean non sticky bonus?

That withdrawal of funds is available

That withdrawal of funds is unavailable

Question 12

Which brands are included in the N1 Partners multi-brand partnership program?

Jet4bet, Slot Lounge, Goldex, Retrobet

N1 Casino, N1 Bet, Joo Casino and Slot Hunter

N1bet, N1, Maxline, Joo

Question 13

Who can play at the casino?

Adult players who are 18 years old or older and players who have reached the age specified by the jurisdiction of player’s place of residence as eligible for online gaming

Users from the following countries and their territories (“the Restricted Countries”) are not allowed to deposit and play real money games

Adult players who are 21 years old

Question 14

What bonuses are used in our casino

sticky

non sticky

Question 15

In which currencies can I make a deposit?

EUR, USD, RUB, NOK, AUD, NZD, CAD

only in EUR

EUR, USD, RUB, NOK, AUD, NZD, CAD, PLN, BRL, JPY, BTC, ETH, LTC, BCH, DOG, USDT

Question 16

How many accounts can players create at our casino?

you can create multiple accounts

only 1

Question 17

How many games and from how many providers are available at N1 Partners online casino?

10,000+ games from 200 different game providers

15,000+ games from 300 different game providers

7,000+ games from 100 different game providers

Question 18

If a player has not played for 12 months and his account balance is positive, how much money does the casino charge for the "maintenance" of the account?

Casino reserves the right to charge a monthly administrative fee of 25 EUR or the equivalent in another currency (or the current balance of your Player Account, if less) as long as the balance of your Player Account remains positive

It is free

Question 19

What benefits do VIP players get?

A personal butler to play instead of them, special offers

Withdrawal can be processed after successfully passing verification, special offers, a personal VIP Manager

Access to secret casino cheat codes

Question 20

How long is the withdrawal of funds in processing?

The withdrawal request are processed from 0 to 24 hours depending on the chosen payment method, but, some web wallets take up to 1 day to process the withdrawal request. In case of necessity to verify Gambler’s identity prior to processing payouts, the withdrawal can be hold up to 72 hours.

The withdrawal request are processed from 0 to 24 hours depending on the chosen payment method

The withdrawal can be hold up to 72 hours

Question 21

Is it possible to request limits on a live chat request?

Yes

No

Question 22

Can players play the casino games without spending any money?

No we don't have demo version

Yes, we have demo version with FUN currency

Question 23

If the Casino mistakenly credits a bonus or winnings to player’s gaming account that do not belong to him, whether due to a technical problem, an error in the payout tables, human error, or any other reason, will the amount and/or winnings from such a bonus remain the property of the Casino and will they be debited from the Player's Account?

Yes

No

Question 24

What is a wager?

The amount of money a casino gives you for free to start playing

How many times you must bet the bonus before cashing out

A type of bonus money that can be withdrawn immediately

Question 25

What is a bet level?

The amount of money a player chooses to wager per spin or round in a casino game

The total amount of money a player has won in all previous games

The number of free spins a player is automatically given per day

Question 26

How do I become a VIP player on a project?

A player is granted VIP status upon reaching a total deposit amount of 2,500 EUR/USD (or equivalent in other currencies, including BTC

By creating ten different accounts

By sending an email and asking nicely

Question 27

How long are all refunds payouts processed?

5-7 business days

immediately

24 h

Question 28

Does having multiple gaming accounts for one player have any consequences?

Yes, will not receive bonuses, cancellation of all payouts to the player

No, will receive bonuses and etc

Question 29

What is a Self exclusion?

Players can set the self-exclusion period from 6 to 12 months. The restriction takes effect instantly. During the set period, they will not be able to log into your account. Once their accounts are blocked, they will not be able to withdraw funds.

A program that temporarily blocks you from winning certain games

Question 30

Does the company accept payments from 3 persons, for example, from the player's friends or relatives?

No

Yes, for example, relatives

Question 31

What licenses do we work with?

MGA, Curaçao license and UK Gambling Commission license

Curaçao license, Costa Rica license, Kanawaki license

Maltese license, Curaçao license, Kanawaki license, Costa Rica license

Question 32

How can the reload bonuses differ from the exclusive ones?

They are no different and are available to absolutely everyone.

Reload bonuses are available on specific days, usually after the player has completed the welcome package, but sometimes they are also available after making the first deposit. Exclusive bonuses can be used after making the first deposit.

Question 33

How much is the minimum deposit amount?

20 EUR/ 30 AUD

25 EUR/ 35 AUD

10 EUR/ 20 AUD

Question 34

What is a deposit?

Deposit is the amount of money a player adds to their account in order to play games for real money

Deposit is the price for a bonus

A deposit is a type of bonus you get for free in a casino

Question 35

What is an inactive Account?

An inactive Account is a Player Account which a player has not logged into or logged out of for 12 (twelve) consecutive months

An account created by the casino staff

An account that has VIP status

Question 36

What is a welcome package?

A bonus offers given to new players when they register or make their first deposits

A list of bonuses that are only available to new players

A set of instructions on how to play all games

Question 37

Can the players lose their VIP status?

No way, even after closing your account, you can restore the status

If they decide to close their Casino account or their account is closed by the Casino team, they will lose their VIP Status and all associated benefits

Questions