How does the cashback bonus work?

players receive back a percentage of their losses over a specific period of time — usually daily, weekly, or monthly

It gives you extra free spins every time you win a game

It lets you play without logging in to the casino

Which brands are included in the N1 Partners multi-brand partnership program?

N1 Casino, N1 Bet, Joo Casino and Slot Hunter

Jet4bet, Slot Lounge, Goldex, Retrobet

What documents should be provided to the player for account verification?

A screenshot of their last win, Address, Payment, Selfie

ID, Address, Payment, Selfie + ID and a handwritten letter to the casino manager

ID, Address, Payment, Selfie + ID (per payment’s request)

How long is the withdrawal of funds in processing?

The withdrawal can be hold up to 72 hours

The withdrawal request are processed from 0 to 24 hours depending on the chosen payment method, but, some web wallets take up to 1 day to process the withdrawal request. In case of necessity to verify Gambler’s identity prior to processing payouts, the withdrawal can be hold up to 72 hours.

The withdrawal request are processed from 0 to 24 hours depending on the chosen payment method

What is a Cooling off?

Players can set a cooling-off limit for a certain period of time. The restriction takes effect instantly. They won’t be able to make deposits and play during the specified period, also they will be excluded from all advertising offers. But they can log in to their account.

This is when the available bonuses are frozen

If a player has not played for 12 months and his account balance is positive, how much money does the casino charge for the "maintenance" of the account?

Casino reserves the right to charge a monthly administrative fee of 25 EUR or the equivalent in another currency (or the current balance of your Player Account, if less) as long as the balance of your Player Account remains positive

How many games and from how many providers are available at N1 Partners online casino?

7,000+ games from 100 different game providers

10,000+ games from 200 different game providers

15,000+ games from 300 different game providers

How many accounts can players create at our casino?

you can create multiple accounts

What is an inactive Account?

An inactive Account is a Player Account which a player has not logged into or logged out of for 12 (twelve) consecutive months

An account created by the casino staff

What is a Self exclusion?

A program that temporarily blocks you from winning certain games

Players can set the self-exclusion period from 6 to 12 months. The restriction takes effect instantly. During the set period, they will not be able to log into your account. Once their accounts are blocked, they will not be able to withdraw funds.

Can the players lose their VIP status?

If they decide to close their Casino account or their account is closed by the Casino team, they will lose their VIP Status and all associated benefits

No way, even after closing your account, you can restore the status

Does having multiple gaming accounts for one player have any consequences?

No, will receive bonuses and etc

Yes, will not receive bonuses, cancellation of all payouts to the player

A restriction on how much bonus money can be used on free spins only

Deposit limits, Loss limits, Wager limits, Session limit, Reality Check

A limit on how many deposits can count toward loyalty points in a single day

What is a welcome package?

A bonus offers given to new players when they register or make their first deposits

A set of instructions on how to play all games

A list of bonuses that are only available to new players

What benefits do VIP players get?

Withdrawal can be processed after successfully passing verification, special offers, a personal VIP Manager

Access to secret casino cheat codes

A personal butler to play instead of them, special offers

What does it mean non sticky bonus?

That withdrawal of funds is unavailable

That withdrawal of funds is available

How can the reload bonuses differ from the exclusive ones?

Reload bonuses are available on specific days, usually after the player has completed the welcome package, but sometimes they are also available after making the first deposit. Exclusive bonuses can be used after making the first deposit.