Exam for a CC Manager

Answer the questions.

Pregunta 1

If the Casino mistakenly credits a bonus or winnings to player’s gaming account that do not belong to him, whether due to a technical problem, an error in the payout tables, human error, or any other reason, will the amount and/or winnings from such a bonus remain the property of the Casino and will they be debited from the Player's Account?

Yes

No

Pregunta 2

How many times must any deposit be wagered before a withdrawal becomes available

1 time min, If suspected of money laundering - then 3 times

5 time min

0 time min

Pregunta 3

How can the reload bonuses differ from the exclusive ones?

They are no different and are available to absolutely everyone.

Reload bonuses are available on specific days, usually after the player has completed the welcome package, but sometimes they are also available after making the first deposit. Exclusive bonuses can be used after making the first deposit.

Pregunta 4

How many accounts can players create at our casino?

only 1

you can create multiple accounts

Pregunta 5

If a player has not played for 12 months and his account balance is positive, how much money does the casino charge for the "maintenance" of the account?

Casino reserves the right to charge a monthly administrative fee of 25 EUR or the equivalent in another currency (or the current balance of your Player Account, if less) as long as the balance of your Player Account remains positive

It is free

Pregunta 6

Is the Casino responsible for any hardware or software defects, poor internet connection, or other technical problems experienced by the Player?

Yes

No

Pregunta 7

How long are all refunds payouts processed?

immediately

24 h

5-7 business days

Pregunta 8

What bonuses are used in our casino

sticky

non sticky

Pregunta 9

How much is the minimum deposit amount?

25 EUR/ 35 AUD

20 EUR/ 30 AUD

10 EUR/ 20 AUD

Pregunta 10

What limits exist?

A limit on how many deposits can count toward loyalty points in a single day

Deposit limits, Loss limits, Wager limits, Session limit, Reality Check

A restriction on how much bonus money can be used on free spins only

Pregunta 11

What is an inactive Account?

An account created by the casino staff

An account that has VIP status

An inactive Account is a Player Account which a player has not logged into or logged out of for 12 (twelve) consecutive months

Pregunta 12

In which currencies can I make a deposit?

EUR, USD, RUB, NOK, AUD, NZD, CAD

only in EUR

EUR, USD, RUB, NOK, AUD, NZD, CAD, PLN, BRL, JPY, BTC, ETH, LTC, BCH, DOG, USDT

Pregunta 13

How many games and from how many providers are available at N1 Partners online casino?

7,000+ games from 100 different game providers

15,000+ games from 300 different game providers

10,000+ games from 200 different game providers

Pregunta 14

What is N1 Partners?

A software development company

A social media platform for online casinos

is a multi-brand affiliate program that comprises several high converting online casinos and betting brands

Pregunta 15

Can the players lose their VIP status?

If they decide to close their Casino account or their account is closed by the Casino team, they will lose their VIP Status and all associated benefits

No way, even after closing your account, you can restore the status

Pregunta 16

What does it mean non sticky bonus?

That withdrawal of funds is unavailable

That withdrawal of funds is available

Pregunta 17

Can players play the casino games without spending any money?

No we don't have demo version

Yes, we have demo version with FUN currency

Pregunta 18

What is the minimum withdrawal amount?

5 EUR

20 EUR

50 EUR

Pregunta 19

What licenses do we work with?

MGA, Curaçao license and UK Gambling Commission license

Curaçao license, Costa Rica license, Kanawaki license

Maltese license, Curaçao license, Kanawaki license, Costa Rica license

Pregunta 20

What documents should be provided to the player for account verification?

ID, Address, Payment, Selfie + ID and a handwritten letter to the casino manager

A screenshot of their last win, Address, Payment, Selfie

ID, Address, Payment, Selfie + ID (per payment’s request)

Pregunta 21

Does having multiple gaming accounts for one player have any consequences?

Yes, will not receive bonuses, cancellation of all payouts to the player

No, will receive bonuses and etc

Pregunta 22

How does the cashback bonus work?

It lets you play without logging in to the casino

players receive back a percentage of their losses over a specific period of time — usually daily, weekly, or monthly

It gives you extra free spins every time you win a game

Pregunta 23

How do I become a VIP player on a project?

A player is granted VIP status upon reaching a total deposit amount of 2,500 EUR/USD (or equivalent in other currencies, including BTC

By creating ten different accounts

By sending an email and asking nicely

Pregunta 24

What is a bet level?

The total amount of money a player has won in all previous games

The amount of money a player chooses to wager per spin or round in a casino game

The number of free spins a player is automatically given per day

Pregunta 25

What benefits do VIP players get?

Withdrawal can be processed after successfully passing verification, special offers, a personal VIP Manager

Access to secret casino cheat codes

A personal butler to play instead of them, special offers

Pregunta 26

What is a Self exclusion?

Players can set the self-exclusion period from 6 to 12 months. The restriction takes effect instantly. During the set period, they will not be able to log into your account. Once their accounts are blocked, they will not be able to withdraw funds.

A program that temporarily blocks you from winning certain games

Pregunta 27

What is KYC?

A payment method for deposits and withdrawals

A bonus code for new players.

It's a process to verify the identity of their clients

Pregunta 28

Does the casino verify your identity before processing payments?

No

Yes

Pregunta 29

What is a wager?

How many times you must bet the bonus before cashing out

The amount of money a casino gives you for free to start playing

A type of bonus money that can be withdrawn immediately

Pregunta 30

Is it possible to request limits on a live chat request?

Yes

No

Pregunta 31

Does the company accept payments from 3 persons, for example, from the player's friends or relatives?

Yes, for example, relatives

No

Pregunta 32

What is a welcome package?

A bonus offers given to new players when they register or make their first deposits

A set of instructions on how to play all games

A list of bonuses that are only available to new players

Pregunta 33

What is a Cooling off?

Players can set a cooling-off limit for a certain period of time. The restriction takes effect instantly. They won’t be able to make deposits and play during the specified period, also they will be excluded from all advertising offers. But they can log in to their account.

This is when the available bonuses are frozen

Pregunta 34

How long is the withdrawal of funds in processing?

The withdrawal can be hold up to 72 hours

The withdrawal request are processed from 0 to 24 hours depending on the chosen payment method, but, some web wallets take up to 1 day to process the withdrawal request. In case of necessity to verify Gambler’s identity prior to processing payouts, the withdrawal can be hold up to 72 hours.

The withdrawal request are processed from 0 to 24 hours depending on the chosen payment method

Pregunta 35

Which brands are included in the N1 Partners multi-brand partnership program?

N1 Casino, N1 Bet, Joo Casino and Slot Hunter

Jet4bet, Slot Lounge, Goldex, Retrobet

N1bet, N1, Maxline, Joo

Pregunta 36

Who can play at the casino?

Adult players who are 21 years old

Adult players who are 18 years old or older and players who have reached the age specified by the jurisdiction of player’s place of residence as eligible for online gaming

Users from the following countries and their territories (“the Restricted Countries”) are not allowed to deposit and play real money games

Pregunta 37

What is a deposit?

Deposit is the price for a bonus

Deposit is the amount of money a player adds to their account in order to play games for real money

A deposit is a type of bonus you get for free in a casino

Preguntas