IS
Preparation for the written exam
1. When designing a product, one of the most important things to take into consideration is:
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the market research
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the suppliers needs
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the data requirements of the design team
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the end-user's needs
2. Which of these information systems provides senior managers with a system to assist in taking strategic and tactical decisions?
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Knowledge Management Systems
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Expert Systems
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Process Control Systems
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Executive Information Systems
3. What is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem?
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Neural network
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Intelligent system
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Artificial intelligence
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Genetic algorithm
4. Some of the key functions of a DBMS include:
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Structured and unstructured data
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Casual end users and database administrators
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Independent database application development and sharing the data across multiple applications
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File processing and data abstraction
5. Agile development in software development life cycle refers to what process?
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the 'post' game process
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the 'pre-game' process
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the 'sprint' process
6. Competitive Intelligence deals with this chain of data synthesis:
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qualitative, external, tacit, strategic
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qualitative, external, internal, strategic
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quantitative, external, explicit, tactical
7. What is time-series information?
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Time-stamped information collected at a particular frequency
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All of these
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Analyzes checkout scanner information
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Reveals the degree to which variables are related
8. An Entity Relationship (ER) model does what?
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Describes data as entities, relationships, and attributes
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Enable key operations with multimedia data
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Provide mechanisms for using rules derived from data stored in the database of new facts
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Supports reactive behavior based on rules ECA
9. It is universally agreed that decision making in a business environment deal with:
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A key managerial activity and managerial function that promotes information sharing.
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A key managerial activity and employee function that ensures data security.
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A key managerial activity and managerial function that often decides the fate of organizations
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A key managerial activity and managerial function that identifies competitive initiatives
10. What is the most important stakeholder to an organization's business model?
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Vendors
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Employees
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Owners
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Customers
11. MIS is a business function. Which of the following does MIS perform to help aid the company in decision making and problem solving?
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Moves information about people
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Moves information about processes across the company to improve systems
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All of these
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Moves information about products
12. Key Performance Indicators provide metrics to evaluate business performance. Which of these are not included in measuring a business' performance?
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Information Management
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Customers
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Market
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Financial
13. Which of the following is a form of statistical analysis?
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All of these
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Forecasting
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Cluster analysis
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Market basket analysis
14. ERP packages are associated with what activity?
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unifying data formats across applications from different vendors
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extends partnerships with suppliers, alliances and customers
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the maturity of an ERP system over a period of time
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automation and integration of business processes across the organization
15. An Active database supports which of these?
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Binary Large Object data
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a reactive behavior based on Event Condition Action
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Global data records based on geographic locations
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Multidimensional matrix algebra
16. ICT applications in Information Systems typically include which of the following software types?
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Computer processing unit, storyboard software, application software, computer hardware
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Temporal software, B2B software, Flight-guidance software
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Application software, development software, system software
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Application software, decision-support software, calculator software
17. The overall concept of IS\ICT Strategy in an enterprise deals with what process?
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Data collection from users
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Procuring new technical resources to expand the growth of a business
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The alignment of the business goals and its organizational structure to its existing technical resources
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Geospatial information relating to the overall market environment
18. The main job of decision maker is to make decisions based on information processed by information systems
19. The waterfall model deals with what steps to ISDC?
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Analysis, design, coding, testing, implementation
20. The use of information systems is often understood to be:
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The unconventional function of supporting business operations
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The way business and organizations work and develop specialized processes of decision making
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The study objectives on the history of information systems
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The generalized knowledge about communication processes
21. Which off the following represents market basket analysis?
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Analyzes checkout scanner information
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Analyzes website information
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Defects customer’s buying behavior
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All of these
22. What is a category of AL that attempts to emulate the way the human brain works?
23. Which of the following is the most commonly used form of AI in the business arena?
24. During a sales order business event, the following data is stored
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Situational data and master data
25. The overall purpose of information systems deals with what activity?
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Supports the scope and quality of information management in alignment with the business objectives
26. The disadvantages of an ERP system includes:
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Training requirements and ease of access by employees
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Tight integration of application modules and large data storage requirements
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Low operating costs and multiple application modules
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Customization of software applications and re-engineering.
27. Which of the following is a type of decision support system?
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Order processing
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Inventory tracking
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Manufacturing
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All of these
28. What is the study of the effect that changes in one (or more) part of the model has on other parts of the model?
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Statistical analysis
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Sensitivity analysis
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Goal-seeking analysis
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Drill-down
29. What are various commercial applications of artificial intelligence called?
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Drill-down
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Intelligent systems
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Sensitivity analysis
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Digital dashboard
30. The Enterprise System is generally composed of these departments/components:
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Production, Accounting, Finance, Sales/Marketing, Stakeholders, Processing
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Manufacturing, Accounting, Finance, Sales/Marketing, Human Resources
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Manufacturing, Banking, TPS, ERP, Human Resources, Suppliers, Customers
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Manufacturing, Accounting, Enterprise System, Sales/Marketing, Organizational boundaries, Vendors, Customers
31. A spatial database refers to which of these functions?
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A data model that defines the features and operation of static objects in space
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Enable key operations with multimedia data
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Describes data as entities, relationships, and attributes
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A simplified model of reality
32. Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?
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None of these. It varies from organization to organization
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EIS, DSS, TPS
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DSS, TPS, EIS
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TPS, DSS, EIS
33. Which of the following is an example of a legal way to conduct competitive intelligence?
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Engaging in litigation to compel a rival company to foreclose their business operations
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Seeking fiscal records from government sources
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Providing a disgruntled employee with a computer virus that will corrupt a rival company's data
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Infiltration of a rival company with corporate spies
34. What constitutes valuable knowledge for a community?
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Observation of how people do their work will reveal what kind of information they most often monetize for profit
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Observation of how people do their work will reveal what kind of information they view as too important to share
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Observation of how people do their work will reveal what kind of information they most use to mislead their competitors
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Observation of how people do their work will reveal what kind of information they most often share and value
35. Decision making is fundamental to an organization’s survival. Which of these are correct steps in the model of decision making process?
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Define a problem----gather information-----identify alternatives, evaluate, select, implement alternatives
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Define a problem----gather information----identify alternatives, evaluate, select, implement alternatives—redefine the problem
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Define a problem---identify alternatives, evaluate, select, implement alternatives---gather information
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Gather information---identify alternatives, evaluate, select, implement alternatives—define problem
36. A network data model (complete the sentence)
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Uses mathematical relations to represent data in a predictable logic
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Increase the independence of the data in the DBMS
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Represents a node in a tree structure and the interrelationship between records
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Allows a more natural modeling of relationships between entities
37. which of the following is not a reason for the growth of decision-making information systems?
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People need to analyze large amounts of information
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People must apply sophisticated analysis techniques to make good decisions.
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People must make decision quickly
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People no longer have to worry about protecting the corporate asset of organizational information
38. The information management lifecycle generally centers around
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BIOS and CPU
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Data and decisions
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History and culture
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People and technology
39. Strategic decisions concern
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Procedures are created for obtaining resources to ensure an appropriate internal structure and the desired flow of information
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The business mission and indirect means for improving business competitiveness
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The tactics for achieving higher efficiency
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The overall concept of IS\ICT in an enterprise
40. An information system is a group of interrelated components that
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Analyze problems, visualize complex subjects, and create new products
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Convert data into information that can be used to support forecasting, planning, control, coordination, decision making and operational activities in an organization
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Keep track of all business activities by processing, storing, and distributing data to all employees
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Carry out input , processing storage output and actions in order to convert information to data
41. What is analysis latency?
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The time duration to make data ready for analysis the data into the database
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The time it takes a human to comprehend the analytic result and determine an appropriate action
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The time from which data are made available to the time when analysis is complete
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None of these
42. Some of the main characteristics of an entrepreneur are
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Desire for responsibility
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All of the above
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Confidence in their ability to succeed
43. Which of the following is a quantitative model typically used by a DSS?
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All of these
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Sensitivity analysis
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Goal-seeking analysis
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What-if analysis
44. In DBMS terminology the file approach refers to what?
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Supporting decision making and online transaction processing
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Captures the relation between entities
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Simple, well-defined database applications that are not expected to change
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Deals with situations where the facts are associated with time
45. What are forecasts?
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Reveals the degree to which variables are related
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Time-stamped information collected at a particular frequency
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Predictions made on the basis of time-series information
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All of these
46. Which of the following provides an accurate definition of systems thinking?
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A way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part
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A way of monitoring singular parts of a system by viewing a single input
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A way of monitoring individual components
47. Which type of model represents the current state of the operation that has been mapped, without any specific improvements or changes to existing processes?
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To-Be process model
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As-Is process model
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BPR
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BPM
48. What is consolidation?
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Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
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Finds the inputs necessary to achieve a goal such as a desired level of output
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Enables users to get details, and details of details, of information
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The ability to look at information from different perspective
49. What is the study of the impact that changes in one (or more) parts of the model have on other parts of the model?
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Sensitivity analysis
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Goal-seeking analysis
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What-if analysis
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Drill-down
50. Which of the following is an example of analytical information?
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All choices
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Product statistics
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Sales projection
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Trend projection
51. What is a business facing process?
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Result in a product or service that is received by an organization's external customer
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Attempts to understand and measure the current process, and make performance improvements according
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Invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation
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A standardized set of activities that accomplish a specific task, such as processing a customer's order
52. What integrates information from multiple components and presents it in a unified display?
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Digital dashboards
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Drill-down
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Sensitivity analysis
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Sensitivity analysis
53. What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?
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Neural network
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Intelligent systems
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Intelligent agent
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Artificial intelligence
54. What are various commercial applications of artificial intelligence?
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Drill-down
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Sensitivity analysis
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Digital dashboard
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Intelligent system
55. Which of the following should a business follow for success?
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Technology choices should drive business processes
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Business processes should drive technology choices
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Technology choices should drive business strategies and goals
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All of the above depending on the industry
56. Which of the following is an incorrect enterprise view of information technology?
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Processes are analytical for executives and transactional for analysts
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Granularity is coarse for executives and fine for analysts
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Processing is OLTP for executives and OLAP for analysts
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None of the above
57. What is a business process?
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A standardized set of activities that accomplish a specific task, such as processing a customer's order
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Result in a product or service that is received by an organization's external customer
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Invisible to the external customer but essential to the effective management of the business and include goal setting, day-to-day planning, performance feedback, rewards, and resource allocation
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Attempts to understand and measure the current process, and make performance improvements accordingly
58. Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?
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Genetic algorithms
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Artificial intelligence
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Fuzzy logic
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Intelligent agents
59. Purchasing stocks is an example of analytical information.
60. Product development is a customer facing business process.
61. Sensitivity analysis, what-if analysis, and market basket analysis are the three quantitative models typically used by a DSS.
62. Which of the following is the most commonly used form of AI in the business arena?
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Intelligent system
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Artificial intelligence
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Expert system
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Neural network
63. What type of AI system is best for making decisions including identifying patterns or image recognition?
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Genetic algorithms
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Artificial intelligence
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Neural network
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Intelligent agents
64. A shopping bot is one of the simplest examples of an intelligent agent.
65. What is the process called when waiting in line at the grocery store?
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Delivery of information
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Order
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Checkin
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Checkout
66. A genetic algorithm is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem.
67. Which of the following is an example of transactional information?
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Withdrawing cash from an ATM
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Making an airline reservation
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Purchasing stock
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All of the above
68. What is the purpose of business process reengineering?
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To make all business processes best-in-class
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To make all employees best-in-class
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To make all business partners best-in-class
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All of the above
69. What is a category of AI that attempts to emulate the way the human brain works?
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Intelligent system
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Artificial intelligence
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Expert systems
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Neural network
70. Which of the following are types of management information system business processes?
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Disaster recovery procedures
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Backup/recovery procedures
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Service agreements
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All of the above
71. What is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem?
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Intelligent system
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Artificial intelligence
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Neural network
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Genetic algorithm
72. Transactional information is used when performing operational tasks and repetitive decisions such as analyzing daily sales reports and production schedules to determine how much inventory to carry.
73. Which industry has been relying on neural network technology for over two decades?
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Food service
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Hotels
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Finance
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Healthcare
74. What is slice-and-dice capability?
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Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
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The ability to look at information from different perspectives
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Enables users to get details, and details of details, of information
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Finds the inputs necessary to achieve a goal such as a desired level of output
75. What does BPR assume about the current process in the extreme?
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Current process is irrelevant
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Current process is broken
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Current process must be overhauled from scratch
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All of the above
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